Google review automation with Manychat and ActiveCampaign.
Look at the reviews below and tell me which country club you would want a membership at. Which one would you click on first?
Let me ask you this. Which Country club do you think has the least amount of pictures and post? Which club do you think understands the value of getting google reviews?
Do you want people to trust your company?
- 72% percent of potential country club members found you’re come by searching on Google.
- Google Business reviews increase your rankings with Google searches By improving SEO.
- Positive feedback loops Will inform you of delighted customers and also help you understand complaints.
- Star reviews will improve your click-through rate on your website.
- Google reviews will attract more Club members.
How to get more Google Reviews with Automation - ManyChat Growth Tools
Manychat is a chatbot design Platform that you can integrate with your Facebook page.
This Growth Tool creates a QR code that you can download and print out.
Put it inside your shipping box, on a menu, or overlay it on a video.
When a customer scans it, they will be taken to this flow.
Feedback and Reviews for ManyChat Pro
This is called a Referral URL Growth Tool. Copy and paste this anywhere you can put a normal link, and it will bring anyone who clicks it to this flow.
Attach this link to a button on your website.
https://m.me/chatobot.dev?ref=feedback
Try it out on your website or in an email.
This is a Keyword Trigger. It allows people already chatting with you on Messenger to leave feedback.
It will take a person to this flow if they type a message that contains the words "provide feedback" or "give feedback"
If you are in the Chatbot and type the words provide feedback, give feedback Then the chat bot will take you down this flow.
This is the "Starting Step" - the first message any customer will receive when they enter this flow.
Ask your customers to rate your product/services and collect their feedback.
If feedback is positive - ask them to review you on a public review website like Amazon, Yelp, or G2.
If feedback is negative - put your customer in contact with your support team and collect their contact information.
This message uses "Quick Replies" to allow customers to give you a star rating.
Depending on the response, they will be asked to leave a public review or to talk to your team.
"Quick Replies" disappear after being clicked, so they won't be able to go back and change their rating without restarting the flow.
What's great about this system is that it qualifies the type of Google review you'll receive from your customer. If they give you a 5-star review in the chatbot the chat but will direct them to a Google link to where they can give you a real review. If the customer decides to give you a low star rating then it will direct you to a different part for the chat. It helps keep your star rating up on Google reviews.
Before moving to the next step, we want to record the star rating that your customer gave you.
These "Action Steps" save this information to a Custom Field called "Star Rating" before sending your customer the next message.
Later, you can segment your customers by their star rating.
This message has a "User Input" block that captures subscriber feedback and saves it into a Custom User Field called "feedback."
You can see individual answers on each subscriber's profile in the Audience Tab, or view them all at once in Message Preview Mode.
(Click on "Feedback" at the top of the screen where you see Flows > Feedback > Edit. Then click on the Message Step above).
When the customer clicks on the give a 5-star review it will send them to your actual Google review link and tag them as someone who has given your business a good review.
As you can see Miss Google review automation system needs your customer down the correct path and you can customize it to your own business has needs.
Let's talk about ActiveCampaign review generator.
This is an active campaign recipe that can automatically help you generate more Google reviews with email Campaigns.
Reviews can be triggered from forms filled out on websites to purchase is made on e-commerce stores to Links in emails and even emails opened there is a wide variety of recipes you can attach to this campaign
First we send out an email to the client asking how they like their service. “How did we do?”
Once the club member has received the email the system Waits up to 7 days for a response. If the club member clicks of four star review then you can link them 2A how can we help you better page, or if they click on a 3 * 2 or 1 star review then you can redirect to them too another type of feedback page. This will help you understand your members better and also give you better Google reviews.
If they respond with a 5-star rating then they are sent a thank-you email.
If you notice this had dynamic naming field in the email. %FIRSTNAME% Will be replaced with the club member’s name to give it a more personalized feel. Once they click on the leave a 5-star review on Google link it will direct them to the actual review page.
I'm telling you 2021 will be the comeback year for country clubs. People have been sitting around for a year dreaming about getting back to the golf course and getting into the swing of things. The clubs that connect and nurture and invite members back in with the ones that will jump back to the top.
I know clubs had to furlough people. That's why it's vital put automations in place, it is not only cost-effective but it helps you qualify, nurture, educate and inspire new club members.
BELOW: Enter you name and Email and Receive Google Review Example Email.
Want to try it out for yourself just click Give 5 star review button and watch the chatbot take action.
